GETTING BACK TO WORK – RISK MANAGEMENT AND CORONAVIRUS
Changing office layouts, making hallways one-way, requiring masks, disinfecting the fridge, agonizing over whether to keep the communal coffee machine running: When it comes to Big Law’s eventual return to the office, nearly everything is on the table.
As of April 2020, coronavirus is this year’s leading cause of death in the United States. At the same time, many of us rightly fear the damage being done to the economy and the financial health of individual businesses and families as the stay-at-home orders continue. What will happen if business and life resume too quickly? What do companies need to do to safeguard employees and their families? Here are resources, qualified information, and a back-to-work checklist.
To protect American workers, the U.S. Equal Employment Opportunity Commission (EEOC) on April 17, 2020, issued new guidance on the potential application of the Americans with Disabilities Act. The EEOC says, generally, that businesses probably can continue taking precautions, such as checking an employee’s temperature and asking whether an employee is experiencing any COVID-19 symptoms, before allowing employees to enter the workplace.
PUBLIC RELATIONS, CRISIS COMMUNICATIONS AND MEDIA RELATIONS DURING A PANDEMIC
ALM’s Global Newsroom, Legal Industry Trends, and Diversity with Molly Miller, Chief Content Officer for ALM Media LLC
With Coronavirus setting the media’s agenda for the foreseeable future, Furia Rubel’s Caitlan McCafferty digs deeper into how the media industry has been affected by the crisis.
The Philadelphia Public Relations Association (PPRA) moved its “Segment Producers: How to Pitch Them, What Content They Want and More” program from a live event to a webinar amid novel coronavirus concerns.
How Best to Work with Legal Media Including During The Coronavirus Pandemic with Gina Passarella, ALM Media
The pandemic of COVID-19 caused by the novel coronavirus that is sweeping the globe has changed our lives dramatically. While hospitals across the country and around the world doggedly try to save lives, entire companies are being run from their employees’ homes, school children and college students are trying to take courses online, and essential workers are keeping the grocery stores and healthcare services going.
Panelists discussed strategic and tactical best practices to help law firms manage COVID-19 crisis communications, including communications planning for clients, media, and internal teams/employees, among many other pressing crisis communications concerns unfolding within law firms right now.
This guiding principle is more important than ever in the midst of a public health crisis. While the world is entranced by the unfolding COVID-19 pandemic and all of its ramifications, people are searching for, and sharing, a huge amount of information.
One benefit of having or creating a crisis plan to deal with a pandemic is you then have it to reference for other crises. You can revise the core crisis plan to address other scenarios such as natural disasters, cyberattacks, actions by disgruntled employees, and #MeToo-related situations. In 2019, I noted that public relations professionals have been identifying a significant spike in the need for crisis communication plans across all industries.
During the outbreak of the novel coronavirus, and the disease it causes, COVID-19, we at Furia Rubel have been working hard to provide our readers with helpful information about communicating during a time of crisis as well as productivity tips for your company’s marketing and public relations efforts.
One client was launching a new website. Another had made a major lateral hire that they were poised to announce. A third was about to print a publication in which they had invested months of effort. What were they supposed to do, they asked us, in the midst of the first global disease pandemic in our lifetimes?
As most of the country remains under a stay-at-home order, social media is surging. Some business owners may be tempted to put their marketing and social media on pause, but businesses need to remain engaged and agile in responding to the changing landscape of increased usage and new consumer needs.
MANAGING YOUR BUSINESS THROUGH A PANDEMIC
Tackling project management during COVID-19, when, oftentimes, no plan has been in place, can seem challenging, but these tips will help your company stay organized and keep forging ahead in a remote work environment.
Mask-Wearing, Physical Distancing, and Handshaking; Handling Tricky Interactions as People Begin to Gather Again
In addition to changing our language palette, we must find ways to communicate our preferences or needs in a way that does not antagonize others. As we begin to return to offices and social settings, we must find ways to use positive language to avoid conflict.
Words matter. Still, deliberately choosing positive language to communicate during a pandemic can take energy and awareness. With that in mind, here are words and phrases that have been used often throughout the pandemic, along with considerations and recommendations for alternatives, if warranted.
What will the future of air travel, both for business and for leisure, look like? No one knows for sure, of course, but the TSA already is implementing new changes that will be obvious to anyone who does travel by plane in upcoming months.
How to Differentiate Yourself and Your Law Firm as a Legal Marketer During a Pandemic with Heather Morse
For the greater part of 2020, most of our watercooler conversations have been about novel coronavirus, COVID-19, the 2020 presidential election, and the economy. As a crisis communications agency, we have been staying abreast of the latest information on coronavirus as we continue to counsel our clients, teammates, families and friends.
As restaurants, hotels, retailers and gyms furlough or lay off workers in droves, the federal government has authorized one of the most far-reaching economic assistance packages in United States history.
Recent weeks have starkly demonstrated the need for every organization to have a crisis communications plan, but one area of planning often gets overlooked: succession planning.
The new coronavirus (COVID-19) pandemic has changed business and personal routines, raised questions and concerns, and opened people up to new ways of thinking and new technologies around the world.
As we enter an even more intense phase of social distancing (which I prefer to call physical distancing), which in Pennsylvania was ordered by Gov. Tom Wolf on March 19, 2020, many business leaders are learning to adjust to the new circumstances.
In the first quarter of 2020, we have experienced an unprecedented change in how we communicate. For many, the preferred method of communication has been in-person. Then, in March 11, 2020, coronavirus (COVID-19) was declared a global pandemic by the World Health Organization (W.H.O.).
Like many Americans who’ve been ordered to stay at home until the COVID-19 pandemic wanes, you may have used Zoom, either to stay in touch with a group of friends, family, colleagues, or to conference call with co-workers.
Employees and companies, whether they are big or small, are no strangers to cyberattacks. Cyberattacks happen constantly, and in my case as a cooperative education (co-op) employee, it happened to me in my third week of employment.
While much of COVID-19’s disruption has been out of our control, it’s more important than ever for businesses to harness human resource tools they can control to help their organizations communicate and thrive, especially when onboarding new hires.
CAREERS AND RECRUITING
HIGHER EDUCATION AND UNIVERSITY RESOURCES
Maryville University released the Crisis Communication Tips for PR Professionals. This in-depth resource guide was created for crisis managers, PR professionals, and business communication communities.
This guide provides detailed insights and resources on the following topics:
– Defining Crisis Management
– Potential Crisis Situations
– Crisis Impact Risks
– Tips for Handling Crisis Communications
– Planning for a Crisis
– Crisis Communication Tips and Examples
– How to Write a Crisis Communications Plan
– The Power of Social Media in Crisis Communication
Other online resources by Maryville can be found at https://online.maryville.edu/blog/crisis-communication-tips
MAINTAINING A POSITIVE ATTITUDE AND STAYING RESILIENT
The recent Association of Corporate Counsel (ACC) webinar on leading through crisis moderated by Gina Rubel provided actionable steps to manage, communicate, and maintain resilience.
We’ve compiled a list of tips and suggestions from our team and members throughout the legal community that we hope inspire you to commit to maintaining positivity and mental health during this time.
You are not alone if you are struggling to find balance in your new home office. This post shares observations, tips, and tricks for finding balance in this uncertain situation.
It is widely known that there are many benefits to community service. In addition to learning new skills and making new friendships, volunteering is known to make people feel happier and healthier as well as fostering an increased sense of social responsibility.
Are you getting news weary? Do you roll your eyes when you turn on the radio or television and find the news shows are still talking about the new coronavirus? But you hesitate to turn it off because you don’t want to miss anything, right?
I started this blog post a few weeks ago and decided it was to be about the top apps that can help people alleviate stress and anxiety during this coronavirus. Then I read an article about Lorna Breen.
It’s clear this is a precedent-setting time in history, filled with uncertainty, fear and sadness. It’s also a time when we are seeing what the American spirit is truly made of. We are strong, persistent and steadfast as a group. We also are exhibiting our collective creativity!
GENERATIONAL PERSPECTIVES ON COVID-19
The final moments of college seniors’ last semester abruptly ended as the COVID-19 pandemic slowly wreaked havoc in the U.S. At a university in North Carolina, seniors had just completed midterms. Now what?
A College Student’s Perspective on the Transition to Remote and online Learning During a Global Pandemic
The impact that the coronavirus (COVID-19) pandemic has had on colleges and universities, both nationally and internationally, is immense and unprecedented. Hear one college senior’s perspective.
What it meant to work and learn from home didn’t register with me until my first time logging onto a Zoom call for my Business Law class at Drexel University. I thought to myself, “This won’t last long.” Little did I know this would soon become my daily routine.
VOTING AND OTHER CHANGES DURING SOCIAL DISTANCING
We are quickly approaching the day of the general election on Nov. 3, and your vote matters. We wanted to remind you to check your voter registration and learn about voting methods, and to share with you other ways to engage beyond casting your ballot.
The 2020 presidential primary had an unprecedented beginning, with the most women and people of color running for the Democratic Party nomination in our country’s history.
DRAFT MESSAGES — THE EARLY DAYS OF PANDEMIC
For the last several weeks, our crisis communications team has been inundated with messages relating to coronavirus (COVID-19). As a resource to our readers, we have developed several draft messages for your business to use when dealing with coronavirus issues.