Reputation Management: Protecting law firm data and reputation: A guide to cybercrime mitigation, Part III [Published in Business of Law DIGEST]
An incident response plan (IRP) is key to defending a law firm against cybercrime. IRPs are tailored to the specific needs of an organization, identifying potential threats and cataloging assets that could be targets. Firm leadership should meet with local officials, put together an incident response team, and conduct regular drills and exercises to ensure they are prepared before a cyber incident occurs.
Furia Rubel CEO and general counsel Gina Rubel recently published an article outlining the essential elements of a cyber incident response:
- Communicating during a cyber incident
- Immediate response
- Internal communication
- External communication
- Transparency
Rubel also discussed important steps to take when rebuilding and maintaining a firm’s reputation after a cyber incident:
- Post-incident review
- Strengthening security posture
- Reassuring clients and stakeholders
- Ongoing communication strategy
IRPs are crucial to protecting a firm’s reputation. Staying prepared and knowing how to communicate in the event of an incident will ensure a firm can mitigate damage from cybercrime.