Emotion, Trust, and AI: Your Law Firm’s Digital Footprint

Emotion, Trust, and AI: Your Law Firm’s Digital Footprint

From the reality that 95% of decisions are driven by emotion to the rise of nano-influencers and ethical AI, Gina Rubel and Jennifer Simpson Carr give law firm leaders practical steps to build credibility, manage risk, and convert digital trust into business outcomes.

October 2025

How Google Knowledge Panels Build Trust in the Age of AI

How Google Knowledge Panels Build Trust in the Age of AI

Leslie Richards returns to demystify Google’s knowledge panels —what they are, why they matter, and how they intersect with GEO (generative engine optimization). They unpack how panels signal authority to both humans and AI, the realistic limits of “optimization,” and the practical steps attorneys can take now to build credibility before anyone clicks.

September 2025

GEO vs. SEO: How AI-Driven Search Is Rewriting Law Firm Visibility

GEO vs. SEO: How AI-Driven Search Is Rewriting Law Firm Visibility

Leslie Richards joins Jennifer Simpson Carr to demystify GEO—generative engine optimization—and its impact on law firm marketing. From zero-click results to authority signals across the digital ecosystem, they unpack how AI summaries cite sources and what that means for traffic, reputation, and referrals.

September 2025

Why Public and Media Relations ROI Can’t Always Be Measured

Why Public and Media Relations ROI Can’t Always Be Measured

From AVEs to attribution dashboards, law firms often struggle to prove the ROI of public and media relations. Jennifer Simpson Carr and Sarah Larson discuss why the most meaningful outcomes—trust, reputation, and credibility—can’t always be measured in clicks. They share strategies for reframing PR success, identifying alternative metrics, and helping law firm leaders recognize the long-term business value of communications.

September 2025

AI Agents in Action: How Digital Colleagues Are Changing the Way We Work

AI Agents in Action: How Digital Colleagues Are Changing the Way We Work

Leslie Richards and Isabelle Horan break down AI agents—what they are, how they differ from other popular AI tools, and why they’re set to transform workflows across industries, including law. They also share practical ways professionals can prepare now to remain relevant and valuable in a rapidly changing landscape.

August 2025

How AI is Reshaping Digital Marketing and Law Firm Strategy

How AI is Reshaping Digital Marketing and Law Firm Strategy

Leslie Richards and Isabelle Horan share key takeaways from the 2025 DigiMarCon Conference, including how law firms can move beyond basic content generation and instead use generative AI tools for advanced strategic applications.

July 2025

Replay: The Power of a Compelling Narrative in Litigation

Replay: The Power of a Compelling Narrative in Litigation

In this replay, Phil Goldberg, Office Managing Partner at Shook, Hardy & Bacon, joins Gina Rubel to discuss the importance of messaging and narrative in litigation. They explore how public relations, litigation funding, and interdisciplinary collaboration shape outcomes both inside and outside the courtroom.

July 2025

How to Rank in the Age of AI Search

How to Rank in the Age of AI Search

Digital strategy expert Leslie Richards joins Gina Rubel to explore the seismic shift brought on by zero-click searches and AI-generated summaries. They break down how law firms can still rise to the top without traditional click-throughs by becoming trusted sources for AI results in tools like Google and ChatGPT.

July 2025

Litigation Communications Strategies for High-Stakes Cases

Litigation Communications Strategies for High-Stakes Cases

Gina Rubel and Jennifer Simpson Carr explore one of the most sensitive challenges law firms face: managing public and media communications during litigation. From defending global brands to navigating precedent-setting cases, they discuss why early engagement with communications professionals is essential, how to strike the right balance between legal accuracy and public clarity, and why “no comment” is never the right response.

May 2025