Mistakes happen. But law firms are held to a very high standard and not expected to make mistakes. So when a statute is blown or an attorney screws up, law firms need to jump into crisis management mode.
Gina Rubel, President and CEO of Furia Rubel Communications told Law360 in an interview that, malpractice insurance is not enough. The “negative fallout can bring a business down. First and foremost, we tell law firm management that they have to have a comprehensive crisis plan in place that involves an if/then test for every situation that could come up.”
To read the full article, 5 Tips For Surviving A Massive Legal Blunder, click here (subscription required).